• Open FordPass
• Follow the steps to connect your vehicle
• Tap Profile icon (top right-hand corner)
• Tap Connected Services
• Tap “Activate Now” under the Ford Connectivity Package tile 

• Wi-Fi^® Hotspot (for up to 10 devices)
• Entertainment (karaoke, games)
• Video and Audio Streaming
• Connected Navigation/Google Maps
• Voice Assistant
• Video Conferencing

Available connectivity features and functionality vary by model. Package pricing, included plan durations, and term lengths also vary by model. Some features may only be available while vehicle is parked. 

Connectivity Package is available as a one-time purchase, with no additional monthly plan required, extending to a minimum of 7 years. The one-time purchase option is available at point of sale through your dealer or when ordering a new vehicle on the ford.com website. The one-time purchase option is not available post-sale. 

If the one-time purchase option is not selected at point-of-sale, your included year of the Connectivity Package can still be activated in FordPass. Credit card and auto-renew consent are required for activation. FordPass Rewards points can also be applied to the purchase. When the included year ends, the customer will be billed annually.  

• Included Period: During the included 1 year period, you can opt out of auto-renew at any time.
• Annual Plan: If you are paying for the annual plan, you can cancel within 14 days of activation and receive a 100% refund. After the first 14 days, you may still cancel at anytime, but your purchase will be non-refundable.
• One-Time Purchase: If the package was activated as part of a one-time upfront purchase, cancellation is not available. 

The Connectivity Package is tied to your specific Ford vehicle model. Included and paid plans cannot be transferred or applied to any other Ford you own or may purchase. 

Upon selling your Ford, the vehicle is master reset and the package is cancelled within 14 days. If you made a one-time upfront purchase, the package stays with the vehicle for a minimum of 7 years from warranty start date after a master reset. 


Master resetting your vehicle does not immediately cancel your plan, but the plan will cancel automatically after 14 days if you do not take follow up action. After master reset, if you’d like to keep your plan, you must reauthorize your same VIN’s vehicle modem, to your same FordPass account.

Removing your VIN from FordPass automatically cancels the Connectivity Package included or paid plan.